Service Insight: Infopulse, a Trusted SAP Value Chain Vendor

How Infopulse Collaborates with the Global Leader of the Enterprise Applications Market

Enterprise Business Applications are holistic, purpose-built software solutions designed to improve the overall productivity and efficiency of the organization’s core business functions. The demand for such solutions has surged in the last years, as they can empower businesses of any size or industry with streamlined operations, reduced costs, data-driven decisions, and enhanced customer service.

SAP stands as a global leader in the Enterprise Applications software segment. With representative offices in more than 130 countries, SAP provides solutions and services to over 437,000 customers globally. As one of the most comprehensive and intelligent Enterprise Application platforms, SAP is capable of digitizing and transforming any core facet of your business – from finance, supply chain management, and procurement to customer experience and HR.

However, making the most out of SAP on your own is a challenging endeavor. Tailoring the platform to your unique business needs or engineering custom SAP-based software requires top-level expertise, in-depth industry knowledge, and oftentimes, full-scale support from trusted SAP service vendors.

Infopulse, part of Tietoevry Create, is an official SAP partner and a full-cycle SAP value chain vendor with profound cross-industry expertise, offering an extensive service portfolio that spans all of the major SAP products.

In the following blog post, we will provide some insights into the history of Infopulse’s collaboration with SAP and share our latest developments and plans in the area of Enterprise Business Applications.

The Formation & Evolution of SAP Expertise at Infopulse

The inception of the SAP practice at Infopulse began with a project for our US-based customer, One of the Big Four consulting companies, which involved the development of a predictive analytics solution based on SAP HANA.

Through the following years, Infopulse doubled down on improving its SAP expertise and expanding the number of our SAP projects and customers, which ultimately led to the formation of a dedicated SAP Competence Center within the company. At present, Infopulse has a team of 150+ certified SAP experts, delivering a full range of tailored services, including SAP consulting, ERP, SCM, BI/BW, AMS, SuccessFactors, HCM, Enable Now, and S/4HANA, as well as custom development, integrations, and 24/7 support.

Over the past 5 years, we have implemented around 30 projects for such customers as One of the Big Four (USA), French Leader in IT Services, Metinvest Holding, Origo, DeltaWilmar, SAG, Darnitsa Pharmaceutical Firm, Petruzalek, OLX, and other well-known companies across the agriculture, automotive, construction, and other industries.

Our expertise and top-tier service quality are recognized through our SAP partnerships. Infopulse holds an official partner status of SAP Poland, helping SMEs and large enterprises across the country and the entire Western Europe to drive innovation and capture the full value of the SAP ecosystem. In addition, thanks to positive client references and our unique offerings for SAP solutions, Infopulse achieved the prestigious Service Partner status in the SAP PartnerEdge program.

Key SAP Competencies of Infopulse

One of the major areas of our SAP expertise encompasses building large corporate Data Warehouses and Business Intelligence (DWH+BI) Systems based on SAP HANA, SAP BW, SAP Analytics Cloud, and other analytical solutions.

Another primary competence of Infopulse is focused on intelligent ERP services, namely the assessment, Fit/Gap analysis, and end-to-end implementation of SAP S/4HANA according to the SAP Activate Methodology. Furthermore, our team delivers SAP S/4HANA migration services, such as greenfield implementations and system conversions (brownfield).

Infopulse also provides a full spectrum of Application Support services to ensure the top performance and resilience of your SAP solutions. To help you take advantage of the cloud, we can deploy/migrate your SAP solutions into cloud infrastructures (Microsoft Azure and AWS), as well as align your SAP landscape and right-size the cloud resources to ensure the most cost-efficient outcomes.

One more pillar in our SAP practice is centered on custom software engineering based on the SAP platform (SAP ABAP, Fiori). Our experts can help you build tailored SAP-based IT solutions from scratch, while also elevating your UX/UI with SAPUI5, Fiori, and Web Dynpro.

Human Experience and Human Capital Management (HXM/HCM) are also among our core competencies. Infopulse can conduct a full-scale digital transformation of your HR system with SAP SuccessFactors – the world’s leading HСM suite. Our experts offer HR strategy consulting, SuccessFactors implementation, integrations with other SAP solutions, as well as end-user training and support.

Last but not least, Infopulse provides all-around SAP support services, including installation, migration, update, 24/7 maintenance, performance fine-tuning, as well as custom integration services for your SAP systems.

SAP Customer Geography

Our SAP services already cover a wide geographic area from the USA to Singapore, and new customers keep coming to us from different countries every year. Since 2018, we have drastically expanded our presence in the USA, Canada, Finland, Germany, Austria, France, Czech Republic, Hungary, Bulgaria, Georgia, and Uzbekistan.

The ability to implement such complex solutions gives Infopulse the opportunity to work with major international enterprises and industrial holdings, such as the Top 5 global largest aluminum producer, one of the largest metallurgical and mining companies in the world, and one of the largest manufacturers of pharmaceuticals in the world. As a result, new opportunities arise for Infopulse, namely partnerships with Big Four companies and well-known International SAP Partners.

Alternative BI & BA Solutions

In addition to SAP technologies, Infopulse offers its clients a number of other options to select from:

• BI and Big Data practices on alternative platforms, such as Qlik, Tableau, Microstrategy, Informatica, Microsoft SQL + Power BI, Wherescape, Oracle, Spark, Kafka, Cassandra, Elastic, etc.
• Data Science and AI practices: AI/ML, robotic process automation (RPA), natural language processing (NLP), computer vision, predictive analytics, as well as GenAI solutions, such as RAG (Retrieval Augmented Generation) chatbots, Copilots, and virtual assistants powered by Azure OpenAI, etc.

Furthermore, Infopulse has a well-established Microsoft Dynamics practice. Unlike the SAP platform, Microsoft Dynamics CRM, AX, and NAV solutions are tailored for small and medium businesses. Such solutions are easier and faster deployed, allow for the smooth integration with other solutions, and can be easily scaled and upgraded, leveraging the creation of composite applications and non-standard business processes.

Future Plans

Currently, Infopulse continues to integrate with Tietoevry Create to work under a unified operating model and transform into a leading global digital engineering business.

Our merger with Tietoevry Create brings in significant growth prospects, as our SAP capabilities will be combined with those of our parent company. In the near future, our SAP Competence Center will be extended with a team of 70+ SAP experts from Tietoevry Austria.

Overall, the ongoing integration creates a wide horizon of new possibilities for Infopulse, such as an extension of our reach into the EU market, new business opportunities, and exciting SAP projects. We are looking forward to the future with sheer enthusiasm and plan to engage new specialists to further increase our SAP practice capabilities.