AI/ML Services

Drive your business agility and productivity with Artificial Intelligence and Machine Learning services. Our team applies in-depth expertise to help you leverage the value of intelligent automation technologies.

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We Help You

Reduce Costs

Cut down maintenance costs with an automated and flexible system configuration by classifying inquiries, detecting urgency, and resolving issues.

Simplify Maintenance

We help you delegate routine maintenance aspects to AI/ML solutions by digitizing equipment and automating quality control.

Accelerate Business

Infopulse experts can accelerate your operational processes by identifying profitable customers and understanding the reasons for their loyalty.

Amplify Accuracy

Achieve the highest level of data accuracy with advanced AI/ML technologies for improved decision-making.

Unlock New Opportunities

Create competitive advantages for your business and meet the rising customer demands with intelligent technology adoption.

Improve Reliability

Eliminate potential risks, errors, and fraudulent behavior with Infopulse Artificial Intelligence and Machine Learning development services.

Leverage innovation

Incorporate advanced generative AI algorithms to enhance creative processes, optimize decision-making, and generate unique solutions.

Our Solutions

Anomaly Detection

A customizable AI/ML-driven solution to ensure precision in identifying abnormal performance, energy consumption, or equipment failures on industrial sites.

Seamless integration with the existing IT infrastructure, including ERP systems
Custom audit scenarios
Real-time data analytics and processes automation

Link to solutions/anomaly-detection

Customer Support Chatbot

Infopulse сhatbot is designed to enhance support functions by helping users navigate a website, product, or system.

Multilingual support and contextual conversations
Seamless integration with your website and messaging platforms
Accurate analytics to optimize chatbot performance

Link to solutions/customer-support-chatbot

Mask-Wearing Detection

Streamline and automate the monitoring of personal protective equipment usage. We help detect whether organizations’ visitors conform to the safety rules with intelligent detection algorithms eliminating the need for continuous personal control.

Highly accurate mask detection at a minimum scanning frequency of 2 frames per second
Face recognition feature capability for premises with regular visitors
Instant notifications to preferred communication channels, e.g., Microsoft Teams, emails, messengers

Link to solutions/mask-wearing-detection

Infopulse Data Analytics Bot

Leverage our custom Data Analytics Bot powered by Azure OpenAI to obtain company-wide access to precise BI insights in near-real time.

Link to solutions/infopulse-data-analytics-bot

What We Do

Computer Vision

People counting
People tracking and re-identification
Age & gender detection
Facial recognition
Objects detection
Objects movement tracking
Objects classification
Optical character recognition (OCR)
Visual defects detection
Items/goods on shelf recognition

NLP (Natural Language Processing)

Virtual assistants
Documents classification
Support tickets and emails classification
Items matching
Cognitive search
Textual information clustering
Compliance assistance
Security log analysis

Prediction and Advanced Analytics

Sales predictions
Churn prediction
Recommender systems
Anomaly detection
Customer segmentation
Maintenance prediction
Advanced quality analytics
Behavioral analytics
Fraud detection

Generative AI and LLMs

RAG (Retrieval Augmented Generation) chatbots
Generative AI for data analytics
Generative AI for text/image classification and modification
Generative AI for content personalization
Automated assistants
Natural Language Processing for customer service
Sentiment analysis and narrative classification
Voice-to-text documentation, voice interface for chatbots

Our Approach

Understanding Your Business

Exploring business needs and challenges
Collecting stakeholder requirements
Defining the scope of work

Data Acquisition & Analysis

Selecting data source: on-premises or cloud
Building data pipelines
Choosing an environment for data acquisition
Data wrangling and exploratory data analysis

Creating a Machine-Learning Model

Feature engineering: creating data features from the raw data
Model training: choosing the most suitable model
Model evaluation: assessing the machine learning model efficiency

Model Deployment

Scoring: applying the trained model to a new dataset
Performance: measuring the model performance
Monitoring: tracking the performance of ML models in production
Post-project support

Technologies

LLMs

Transformers

TensorFlow

Keras

PyTorch

NumPy

SciPy

PySpark

Python

Whisper X

Pyannote

CNN

RNN

TFT

DARTS

K-means

Collaborative-filtering

LightGBM

Logistic regression

XLNet

and many others

Cases

Software & Hi-Tech

Case for Construction Company

100% Automation of Support Tickets Processing in ServiceNow for a Large Construction Company

Infopulse developed and deployed a hyperautomation solution to automate the handling of ServiceNow support tickets by 100%

automation-support-tickets-processing-thumbnail

Agriculture & Food

Case for Leading Agro-holding

80-90% Sales Forecasting Accuracy for a Leading Agro Producer

One of the leading European agri producers obtained an ML-based sales forecasting solution, improving sales planning, warehouse management, and logistics.

machine-learning-sales-forecasting-solution-agro-producer-thumbnail

Energy, Oil & Gas

Case for Industrial SaaS Company

A Gas Turbine Monitoring Solution with Anomaly Detection

Infopulse helps an oil and gas operator to build a monitoring solution leveraging Digital Twin, advanced analytics, and anomaly detection to guarantee the fail-safe operation of gas turbines.

gas-turbine-monitoring-anomaly-detection-image

Case for Large Media Holding

Big Data Platform on Google Cloud for a Media Giant

Infopulse implemented a big data system on Google Cloud Platform capable of handling large volumes of data and providing an array of advanced analytics opportunities.

Case for No Waste Ukraine

Waste Management Chatbot for Environmental Organization

We are very happy with the chatbot and eagerly awaited its launch, since each day we have to deal with dozens of questions regarding waste sorting and environment management. We hope that this bot will make information more accessible and useful for people while simplifying our daily work.

Yeugeniya Aratovskaya , Head of No Waste Ukraine

Waste Management Chatbot for Environmental Organization case image

Case for Infopulse

Public Safety Control: AI-Powered Mask Wearing Detection Solution

To ensure strict adherence to safety measures meant to control/prevent the COVID-19 virus spread, Infopulse Cognitive Competence Center developed a simple and effective computer vision solution for our premises, which would help monitor mask usage among office visitors.

Computer Vision Solution for Office Safety-case image

Manufacturing

Case for Digital Innovation Company

Convolutional Neural Network for Manufacturing Needs

A digital initiatives provider was looking to develop a Computer Vision and IoT solution for their metal manufacturing client. See how Infopulse trained and implemented a convolutional neural network (CNN) that helped the client save development costs and achieve high fault tolerance.

Implementation of Convolutional Neural Network for Manufacturing | Case Study | Infopulse - case image

Case for Leader in the Retail Sector

A Computer Vision Solution for a Retail Company

Our client is one of the largest retailers, shopping mall developers, and operators in Asia. They have a retail network comprising around 300 consolidated subsidiaries, ranging from convenience stores and supermarkets to shopping malls and specialty stores.

AI-Powered Surveillance System for a Retail Giant-case-image

Energy, Oil & Gas

Case for Offshore Norge

Virtual Inventory Solution for Improved Material Management

Reaching sustainability is of the topmost importance for the largest players in the oil and gas market. Infopulse Cognitive Team proposed and created a comprehensive solution that provides a single platform for multiple inventory databases, enabling smooth search across equipment and surplus materials, sustainability, and ensures full visibility and transparency.

Nordic oil and gas association enhances inventory management - case image

Energy, Oil & Gas

Case for European Supplier of Oil & Gas Solutions

Qualification System for a Supplier of Oil & Gas Solutions

Our client required a solution that offers a frictionless experience for operators, suppliers, and 3rd party organizations. Infopulse joined forces with a European governing association to enhance collaboration opportunities for the sector participants and bring a much-needed change to the legacy system.

A qualification system for the European energy sector - case image

Energy, Oil & Gas

Case for Non-profit Organization

Chatbot for Oil and Gas E-Procurement Platform

Infopulse developed an effective AI assistant based on a state-of-the-art NLP platform. The chatbot provides 24/7/365 consulting to its end-users, giving instant and accurate answers to their questions and requests.

Insights

Article

CX with Virtual Assistants in Telecom [thumbnail]

Infopulse & Tietoevry Join AI-RAN Alliance to Revolutionize Mobile Networks with AI

Recently Tietoevry Create has partnered with AI-RAN Alliance – a global organization that unites business leaders and academic institutions to extend the capabilities of Radio Access Networks (RANs) with Artificial Intelligence. As a part of Tietoevry, Infopulse has also joined the Alliance.

August 29, 2024

Article