Natural Language Processing (NLP)

Infopulse provides a holistic suite of NLP services to empower your business with human-like virtual assistants, digitized processes, and intelligent analytics.

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We Help You

Reinforce Your Expertise

Gain access to our profound cognitive computing competence and a team of skilled data scientists, solution architects, and software engineers, ready to assist you at any stage of NLP solution development.

Establish Superior Customer Experience

With our help, you can leverage advanced NLP-powered chatbots, support applications, and sentiment analysis solutions to deliver perfect, instant, and personalized customer services 24/7.

Unlock Value in Unstructured Data

By utilizing NLP-driven analytics, you can tap into valuable insights, hidden across immense volumes of unstructured data. This will boost your decision-making, enhance efficiency, and reduce risks.

Create Cutting-Edge Solutions

Infopulse helps you build state-of-the-art NLP solutions by assembling a dedicated R&D team that focuses on designing, evaluating, and engineering custom NLP models and algorithms from scratch.

Future-Proof Your Business

Take advantage of NLP-based sentiment analysis and market intelligence to improve your products and services, develop effective marketing campaigns, monitor competitors, and predict market trends.

Optimize Costs

Our engineers help you harness NLP to automate time-consuming manual processes, exclude costly data storages full of obsolete content, minimize customer support expenses, and reduce employee turnover.

Enhance Security & Compliance

We design NLP solutions that accelerate incident response and safeguard your business from phishing attacks and insider threats. In addition, we can develop NLP-based assistants for compliance and risk management.

Solutions

Customer Support Chatbot

Infopulse сhatbot is designed to enhance support functions by helping users navigate a website, product, or system.

Multilingual support and contextual conversations
Seamless integration with your website and messaging platforms
Accurate analytics to optimize chatbot performance

Link to solutions/customer-support-chatbot

What We Do

Types of NLP Solutions

Chatbots and virtual assistants
Compliance assistants
Cognitive search
Document classification
E-mail automation
Classification and clustering of support tickets
User intent and items matching
Question answering
Security log analysis
Custom NLP solutions

Areas of Application

Software & High Tech
Retail & E-commerce
Financial Services
Healthcare
Travel
Construction
Energy, Oil & Gas
HR & Recruiting
Support & Help Desk
Sales & Marketing
Security & Compliance

Our Services

Consulting

Infopulse experts familiarize you with NLP and its capabilities, discuss your current business challenges, share the relevant use cases, and outline the potential benefits of NLP for your business. After the consulting session, you have a clear understanding of which NLP implementation scenario is the best fit for your organization.

Assessment

We perform a full-scale assessment of your business processes and IT ecosystem to determine the best options for applying NLP. As a result, you receive a comprehensive assessment report and a detailed NLP implementation roadmap with the project scope, budget, and time estimations.

Proof-of-Value (PoV)

PoV service is designed to help you assess the value of an NLP solution. Our experts research and analyze the available NLP models to see whether any of them are applicable to your organization’s challenges. After the models are approved, adjusted, and tested, we develop a pilot NLP project to showcase the value of the solution for your business.

NLP Acceleration

This service involves the development of a fully-fledged NLP solution. Infopulse selects the best fitting NLP models and enhances their accuracy, designs the architecture, and engineers the NLP solution. Subsequently, we integrate it into your business environment, perform user acceptance testing, and provide post-deployment support along with continuous NLP model improvement.

R&D Services

R&D services are aimed at creating a cutting-edge NLP solution from scratch. Instead of researching and adjusting the existing models, we design new tailor-made NLP models through multiple sprints. Upon reaching immaculate model accuracy, we engineer and deploy the custom NLP solution. Post-deployment, we provide continuous support and performance monitoring and continue enhancing the NLP model.