IT Infrastructure Operations

Infopulse provides a full scope of scalable IT infrastructure management services to empower your business with agile, integrated, and secure IT operations across any environment.

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We Help You

Improve Agility & Efficiency

By proactively administrating all layers of your IT infrastructure, implementing 24/7 performance monitoring, as well as change and configuration management, Infopulse helps you ensure efficient and responsive IT operations.

Sustain Operational Resilience

Our ICT engineers perform in-depth infrastructure health checks, establish a robust backup, and provide continuous IT support to ensure that your business-critical systems are intact and protected against any disruptions.

Gain Visibility into Your IT Infrastructure

We perform holistic infrastructure assessments and optimization services to help you identify and fix process gaps as well as mitigate potential IT risks, such as software or hardware failures, capacity overloads, and data loss.

Ensure Seamless Network Operations

Infopulse delivers a full spectrum of network management services, including availability monitoring, issue troubleshooting, firewall management, and resource optimization to help you ensure secure and hassle-free network operations.

Amplify Workforce Productivity

Enhance employee productivity and engagement by transforming your work environment into a modern digital workplace with diverse Infopulse services – virtualization, managed desktop, and workplace operations.

Improve Cost-Efficiency

With our help, you can avoid financial losses due to unplanned downtime, optimize IT support and maintenance expenses, and reduce costs for hiring in-house IT teams. Our services can be scaled up and down to address your current business needs.

Service Categories

IT Infrastructure Management

Infopulse delivers a full spectrum of IT infrastructure services for on-premises, cloud, or hybrid environments. Our ICT engineers perform 24/7 monitoring, proactive incident management, as well as storage and server operations to ensure that your IT systems run like clockwork. On top of that, Infopulse provides a holistic suite of infrastructure security and modernization services to help you build an efficient and future-proof IT landscape.

Digital Workplace

Our experts provide device management, desktop operations, cross-platform migrations, extensive virtualization services, and continuous support to help you create a smart digital workplace. We support you through the entire workplace transformation journey, ensuring that your new working environment features enhanced accessibility and collaboration capabilities, robust data security, and superior user experience.

Network Operations Center (NOC)

Our Network Operations Center provides managed LAN/WLAN, firewall management, network access control, flexible availability monitoring, as well as security and compliance management to help you achieve ultimate network performance, security, and uptime. In addition to network administration, Infopulse can modernize your network or design and provision a new one from scratch.

IT Service Desk

Our service desk center integrates all of the tools, processes, and experts necessary to sustain the high performance and availability of your IT operations. We deliver flexible L1/L2/L3 customer support, continuous infrastructure monitoring, proactive incident, request, and event management services based on ITIL best practices, access management, and business process support services.